To help you arrange the delivery receipt time reasonably, the following is a brief explanation of the mall's logistics timeliness:
I. Timeliness Range for Different Scenarios
Domestic Orders
Same city / surrounding areas: Delivery within 1-2 working days;
Cross-provincial/municipal areas: Delivery within 3-5 working days (1-2 additional days for remote areas).
Cross-Border Orders
Neighboring countries/regions (e.g., Southeast Asia, Japan, South Korea): Delivery within 7-10 working days (including customs clearance);
Europe and America: Delivery within 10-15 working days;
Other regions: Delivery within 15-20 working days. For specific timelines, please refer to the estimated delivery time on the order page.
II. Factors Affecting Timeliness
Logistics method: Express dedicated lines are 3-5 days faster than standard logistics, but the cost is relatively higher;
Customs clearance status: Customs inspection may extend the timeliness, so a 1-3 day buffer should be reserved;
Special circumstances: Holidays and severe weather may affect delivery. For updates, please refer to the latest logistics information.
You can check the real-time logistics status and estimated delivery time on the order details page. If you have any questions, please consult customer service.
